This Exceptional Service Guarantee is your written commitment that Coldwell Banker Howard Perry and Walston and your sales associate will perform the services stated below as part of the exclusive sellers agreement.
I Will:
- Conduct a buyer counseling session to discuss search of your property.
- Arrange an appointment with TowneBank Mortgage to discuss your purchasing range and to increase your negotiating strength.
- Explain your representation options.
- Conduct a thorough search of properties that would fit your needs and price range and commit to priority availability for showings. Make you aware of all homes that may affect your buying decision.
- Register you on My Agent Online to ensure that you have up-to-the-minute information about available properties.
- Obtain and review seller disclosure reports.
- Prepare a written Comparative Market Analysis for you prior to making an offer on your behalf.
- Write an offer so that your concerns and interests are addressed and reflect your price terms.
- Provide counsel and negotiating assistance through the entire process including the offer and the inspections.
- Recommend professional service providers such as inspectors, attorneys, insurance providers, title companies, home warranty companies, etc.
- Provide Concierge assistance for your move and your needs after closing.
- Return your phone call or e-mail within 24 hours or less.
- Monitor the activity and satisfaction of contract contingencies to ensure a worry free transaction.
- Accompany you on a thorough walk-thru before closing and assist you in dealing with any problems discovered.
- Obtain and review the Settlement Statement.
- Attend the closing.
- Follow-up after the closing to ensure that details have been completed.
- Offer the opportunity to evaluate my service provided through Coldwell Banker Customer Satisfaction.
For a FREE no obligation buyer consultation please call The Scott Hoffman Team at 919-229-9706.
